Frequently Asked Questions
The suggested class attire for girls is leotard or shorts/t-shirt (shorts no longer than the knee). The suggested attire for boys is shorts/t-shirt (shorts no longer than the knee). Aerial Silks students need to wear pants/leggings with a leotard or t-shirt. Hair must be tied back out of the face of the student and no jewelry should be worn. All students will go in to the gym with no socks/no shoes.
Students should plan to arrive 10 minutes prior to class. This should give them ample time to get dressed and report for warm-ups. If a student misses warm-ups, injuries could occur. Students are not permitted on the equipment unless they are with an instructor. Please stay off the equipment and off the gym floor until your class starts. Eating and chewing gum is not allowed in the gym area.
Students MAY NOT be dropped off any earlier than 10 minutes prior to class and picked up no later than 10 minutes after their class. Students are also not permitted to wait outside after class for their ride. Safety is our #1 concern at Maximum Athletics so please emphasize the importance of this rule to your child.
Parents ARE NOT permitted into the gym area unless participating with a Parent & Me Class. Instructors may invite parents to accompany their child out on the floor or sit nearby. This is ONLY at the discretion of the instructor or other gym staff. DO NOT DISTRACT YOUR CHILD OR OTHER MEMBERS OF THE CLASS BY CALLING OR WAVING WHILE CLASS IS IN PROGRESS. Every student’s attention should be with the instructor. This is for their safety as well as courtesy.
Siblings are welcome at Maximum Athletics WITH parental supervision. Any siblings under the age of 18 years old MAY NOT be dropped off with a student that has a class. We cannot and are not equipped to supervise siblings of students enrolled in our program.
We have a designated place for our Lost & Found Items. Please check periodically for items your child may have left behind. Any items left after a one month period will be donated to local charities.
The Woodlands Location - You may park in any parking space in the parking lot. Please do not park on the side of the street. Please enter the parking lot from Red Bay Circle and exit onto Sweetgum Rd.
Conroe Location - You may park in any parking space in the parking lot. Please do not park on the side of the street.
We will make every effort to provide a consistent coach for your class on an ongoing basis; however we reserve the right to change instructors for any classes at any time. The use of inappropriate language by children or adults at the gym will not be tolerated. Adults and children, whether in the program or on site as spectators, are expected to be respectful to the staff, coaches, students and others on the premises. Rules/Policies are subject to change and will be posted when changes are made. It is a member’s responsibility to read and understand these updates as they become available.
Our year is based on 48 weeks of classes with the yearly tuition averaged over 12 months. Some months may have more than 4 weeks and some may have less than 4 weeks, but the tuition amount remains the same each month. Payment is due by the 1st of the month. We automatically draft your credit card or bank draft that is on file on the 25th of the month. A late fee of $15 will be added to all unpaid accounts on the 2nd of the month. If your payment is not received by the 15th of the month, we reserve the right to withdraw your child from class. If you are withdrawn for non-payment, a new registration fee must be paid in order to return to class.
Gym holidays are not eligible for make-ups or tuition proration.
When you register your child for class, you are paying for your child’s place in that class, not their attendance. We do not owe make-up classes or credit for missed classes. However, we understand that children get ill and families have schedule conflicts; therefore we will allow your child one make-up class per month for missed classes and only one carried over to the next month. The make-up class must be scheduled with the office and is subject to class availability. Make-ups must be completed while your child is enrolled in class and cannot be carried over to a new year’s enrollment. We offer unlimited make-ups in the summer due to travel conflicts, but all make-ups must be used before we start the new fall schedule.
Private lessons are available for all of our students and are scheduled with the coach. Fees are due prior to the start of the lesson and are paid in the office.
At Maximum Athletics, LLC, we require written notice to withdraw/remove your child from classes. Notice must be received on or before the 15th of the month to withdraw your child at the end of that month. (EX: notice received on or before 10/15 and your student will be dropped from class on 10/31) Notice received after the 15th will be effective the end of the following month and tuition will owed for the entire month. (EX: notice received 10/16 through 10/31 and your student will be dropped from class on 11/30)